Spa Sales Associate

Hand & Stone Massage and Facial Spa; Canonsburg (Washington County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly wages + bonuses

Flexible schedules

Safe work environment

Employee discounts

Referral bonuses

Contests

Medical benefits (FT)

Job summary

Hand and Stone is seeking a Spa Sales Associate to provide outstanding customer service to members and guests. You will welcome arrivals, answer phones, book appointments, and promote memberships, gift cards, and upgrades while maintaining a clean, professional environment.

The role emphasizes a positive attitude, multitasking under pressure, and teamwork within a friendly spa setting, with opportunities for commissions and bonuses.

Qualifications

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Greeting guests

Phone & bookings

Filing procedures

Wellness promotion

Professional appearance

Positive attitude

Team player

Duties as assigned

Job description

Hand and Stone is seeking for a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests
• Medical benefits for full-time employees

Job Requirements:

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.