Spa Reservations & Guest Experience Concierge

Spire Hospitality LLC; Stowe (VT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Discount

Flexible Spending Accounts

401K Matching

Paid Time Off

Wellness Programs

Hotel Discounts

Job summary

Spire Hospitality LLC in Stowe, Vermont is seeking an enthusiastic Spa Reservations Associate to deliver outstanding guest service and accurate information about spa, pool, and fitness facilities. You will check guests in and out, process POS transactions, and support retail and juice bar operations.

This full-time role requires excellent communication, a calm demeanor, and the ability to coordinate with resort departments to ensure a seamless guest experience. Hourly pay $18.00–$19.00.

Qualifications

• Previous guest service experience preferred.
• Excellent communication and organizational skills.
• Ability to resolve guest problems and expedite solutions.

Responsibilities

• Handle spa reservations and provide spa/resort information.
• Check-in/out guests and process POS transactions.
• Assist in coordinating spa departments to ensure a seamless guest experience.
• Be knowledgeable about Club Topnotch memberships.
• Assist in retail sales.
• Maintain juice bar, lounge and pool areas.
• Coordinate with resort departments to maintain facility standards.

Skills

Customer Service

Communication

Organization

Problem Solving

English Proficiency

Job description

Spire Hospitality LLC in Stowe, Vermont is seeking an enthusiastic Spa Reservations Associate to deliver outstanding guest service and accurate information about spa, pool, and fitness facilities. You will check guests in and out, process POS transactions, and support retail and juice bar operations.

This full-time role requires excellent communication, a calm demeanor, and the ability to coordinate with resort departments to ensure a seamless guest experience. Hourly pay $18.00–$19.00.