Spa Concierge (Part-Time)

Hyatt Hotels Corporation

Kansas City (MO)

On-site

USD 23,000 - 32,000

Part time

8 hours ago
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Benefits offered by this job

Health benefits after 30 days
Winter Ski Pass
Summer Golf Membership
Complimentary stays at Hyatt worldwide
Onsite Fitness Membership
Employee discounts at Spa & Restaurant

Job summary

Hyatt Hotels Corporation is seeking a Spa Concierge for our Spa & Wellness team in a luxury resort setting. The role involves guiding guests through spa experiences, scheduling treatments, and tailoring services to individual preferences.

You will balance hospitality with wellness expertise to ensure guests feel cared for and pampered throughout their visit. The position is part-time seasonal with weekend and holiday shifts, paying $20.00 per hour.

Qualifications

  • High school diploma or equivalent is required.
  • College degree is preferred.
  • Prior spa or hospitality experience is preferred.
  • Excellent communication skills are essential.
  • Technical proficiency with basic computer applications is expected.
  • Attention to detail is important.
  • Customer service experience is valued.
  • Strong organizational and time management discipline.
  • Understanding of hospitality operating systems is desirable.
  • Understanding of Spa is beneficial.
  • Good judgment and conflict-resolution abilities are important.
  • Ability to work in stressful situations and multi-task.
  • Adaptability to changing guest needs.

Responsibilities

  • Greet guests and coordinate spa bookings and experiences.
  • Provide knowledge about spa services and tailor experiences to guest preferences.
  • Coordinate amenities, special requests, and post-treatment arrangements.
  • Maintain high standards of hospitality and wellness expertise.
  • Work to ensure guests feel cared for and pampered throughout their visit.

Skills

Communication
Basic IT skills
Attention to detail
Customer service
Time management
Hospitality systems
Spa knowledge
Conflict resolution
Stress management
Multitasking
Adaptability

Education

High school diploma or equivalent
College degree preferred

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont

Join our Spa & Wellness team as the Spa Concierge and help us deliver exceptional experiences in a luxury resort environment.

Shift 12:00 - 8:00 pm. Must work both weekend days and holidays.

Part-Time Seasonal

Rate of Pay $20.00 an hour

The Spa Concierge serves as the guest’s personal guide to relaxation and well ‑ being, handling everything from scheduling treatments to tailoring spa experiences based on individual preferences. They provide expert knowledge of services, recommend therapies that suit a guest’s needs, and coordinate details like amenities, special requests, and post ‑ treatment arrangements. Their role blends hospitality with wellness expertise, ensuring every guest feels cared for, understood, and effortlessly pampered throughout their visit.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world‑class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications
  • High school diploma or equivalent required. College degree preferred.
  • Prior spa or hospitality experience preferred.
  • Excellent communication skills.
  • Technical proficiency (basic computer applications).
  • Attention to detail.
  • Customer service experience.
  • Strong organizational and time management discipline.
  • Understanding of hospitality operating systems.
  • Understanding of Spa.
  • Solid judgment and ability to resolve conflicts effectively.
  • Operate effectively in stressful situations.
  • Ability to multi-task.
  • Ability to adapt to changing guest needs.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The Perks (vary by hours committed):
  • Heath Benefits - after 30 days!
  • Winter- Ski Pass to Stowe Mountain Resort
  • Summer- Golf Membership to Stowe Country Club
  • Complimentary and discounted stays at Hyatt Hotels worldwide
  • Onsite Fitness Membership
  • Employee discounts at the Spa & Restaurant Outlets

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