Spa Reception & Guest Experience Lead

Caesars Entertainment; Las Vegas (NV); On-site; USD 32,000 - 46,000; Full time

Job summary

Caesars Entertainment is seeking a friendly spa receptionist in Las Vegas to maintain the reception area, assist guests with check-in/out, and support spa operations. You will manage appointment scheduling, answer phones, and handle checkout with accuracy while maintaining exemplary guest service.

Ideal candidates bring 1–2 years of reception or spa experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1-2 years reception desk or spa experience preferred.
• Strong customer service and communication skills.
• Detail-oriented and able to multitask.
• Able to work in fast-paced environment.

Responsibilities

• Maintain the reception, spa facilities and retail areas with a positive attitude.
• Assist with scheduling, answer phones and check-in/out of appointments.
• Host spa reservations and provide high level guest service while interacting with guests.

Skills

Customer service

Multitasking

Communication

Teamwork

Professional attitude

Education

High school diploma

Tools

Microsoft Office

Spa booking system

Job description

Caesars Entertainment is seeking a friendly spa receptionist in Las Vegas to maintain the reception area, assist guests with check-in/out, and support spa operations. You will manage appointment scheduling, answer phones, and handle checkout with accuracy while maintaining exemplary guest service.

Ideal candidates bring 1–2 years of reception or spa experience, strong communication skills, and the ability to multitask in a fast-paced environment.