Spa Reception & Guest Services Coordinator

Caesars Entertainment; Las Vegas (NV); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Caesars Entertainment in Las Vegas is hiring a Spa Receptionist to maintain reception and spa facilities while delivering exemplary guest service. You will handle scheduling, phones, check-in/out, and interact with guests to ensure a memorable spa experience.

The role requires 1-2 years of spa/reception or customer service experience, strong multitasking ability, and excellent communication skills in a fast-paced environment. On-site position on the Las Vegas Strip.

Qualifications

• 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent communication skills and a friendly, professional demeanor.
• Detail-oriented with strong organizational and computer skills.
• Team player with the ability to work well with others.

Responsibilities

• Maintain the reception, spa facilities and retail areas with a positive and friendly attitude.
• Assist with scheduling, answering phones, spa attending, and check-in/out of appointments.
• Provide high level guest service and personalized assistance to clients.
• Manage appointment bookings accurately in person and over the phone.
• Demonstrate proficiency with MS Office (Excel, Word, Outlook) and spa booking systems.
• Assist with stock levels and merchandising in the reception and back spa areas.

Job description

Caesars Entertainment in Las Vegas is hiring a Spa Receptionist to maintain reception and spa facilities while delivering exemplary guest service. You will handle scheduling, phones, check-in/out, and interact with guests to ensure a memorable spa experience.

The role requires 1-2 years of spa/reception or customer service experience, strong multitasking ability, and excellent communication skills in a fast-paced environment. On-site position on the Las Vegas Strip.