Luxury Spa Receptionist & Guest Services

Caesars Entertainment; California (MO); On-site; USD 36,000 - 55,000; Full time

Job summary

Caesars Entertainment is seeking a Spa Receptionist to ensure flawless information about treatments, greet guests, and manage appointments using Micros and Spa Soft. You will assist guests with retail product knowledge and coordinate with spa hosts to schedule services for high-end guests.

Strong English writing ability, attention to detail, and the capacity to multi-task in a busy spa environment are essential. This role supports daily revenue reporting and guest services at Caesars Lake Tahoe.

Qualifications

• Fluent English required for guest interactions and communications.
• Ability to work in a fast-paced and stressful environment.
• Proficient computer skills and familiarity with hotel/ spa software.

Responsibilities

• Greet and welcome guests and manage spa check-in.
• Book and coordinate appointments with therapists and spa hosts.
• Assist guests with retail products and provide information on services.
• Print daily schedules and relay changes to therapists and staff.
• Help with daily revenue and transaction history for audit and managers.

Skills

Fluent English

Fast paced environment

Computer proficiency

Good writing skills

Attention to detail

Multi-tasking

Education

High School Diploma or equivalent

Tools

Micros System

Spa Soft

Job description

Caesars Entertainment is seeking a Spa Receptionist to ensure flawless information about treatments, greet guests, and manage appointments using Micros and Spa Soft. You will assist guests with retail product knowledge and coordinate with spa hosts to schedule services for high-end guests.

Strong English writing ability, attention to detail, and the capacity to multi-task in a busy spa environment are essential. This role supports daily revenue reporting and guest services at Caesars Lake Tahoe.