Spa Operations Leader: Elevate Guest Experience

Schulte Hospitality Group; Washington (District of Columbia); On-site; USD 52,200 - 63,800; Full time

Benefits offered by this job

Daily Pay

Free Telemedicine

401k Plan + Company Match

Paid Time Off

Paid Parental Leave

Pet Insurance

Job summary

Schulte Hospitality Group in Washington is seeking a Spa Manager to oversee daily operations and ensure guest satisfaction. You'll lead a team, implement service standards, and manage financial performance while coordinating marketing efforts.

The ideal candidate will have a Bachelor's degree and 2-3 years in a spa environment with strong leadership, customer service skills, and experience in budget management. The company offers a comprehensive benefits package and a supportive workplace culture.

Qualifications

• Minimum of 2-3 years of experience in a spa or wellness environment.
• At least 1 year in a supervisory or management role.
• Experience in budget management and inventory control.

Responsibilities

• Oversee daily operations of the spa for guest satisfaction.
• Lead and manage spa staff including hiring and training.
• Monitor financial performance and compliance with regulations.
• Coordinate marketing efforts to drive bookings and sales.

Skills

Leadership and team development

Customer service

Conflict resolution

Analytical skills

Education

Bachelor's degree in hospitality, business, or related field

Tools

Spa booking systems

Microsoft Office Suite

Job description

Schulte Hospitality Group in Washington is seeking a Spa Manager to oversee daily operations and ensure guest satisfaction. You'll lead a team, implement service standards, and manage financial performance while coordinating marketing efforts.

The ideal candidate will have a Bachelor's degree and 2-3 years in a spa environment with strong leadership, customer service skills, and experience in budget management. The company offers a comprehensive benefits package and a supportive workplace culture.