Spa Receptionist: Guest Experience & Reservations

Schulte Hospitality Group; Washington (District of Columbia); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Free Telemedicine and Virtual Mental Health care

401(k) plan with company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discounts on event tickets and gym memberships

Job summary

Schulte Hospitality Group is looking for a Spa Receptionist to join their team in Washington, DC. This role involves managing spa reservations, providing customer service, and ensuring a friendly atmosphere for guests. Ideal candidates will have a high school diploma and experience in customer service or hospitality.

The position offers a compensation of $24 per hour and benefits like free telemedicine, health insurance options, and a 401(k) plan with company match.

Qualifications

• Previous experience in a customer-service, hospitality, or receptionist role preferred.
• Experience in a spa, salon, or wellness environment is a plus.
• Familiarity with spa booking software preferred.

Responsibilities

• Greet guests warmly and ensure a welcoming environment.
• Manage all spa reservations and scheduling.
• Answer inquiries related to spa services and pricing.
• Process payments and maintain accurate client records.
• Promote and upsell spa services to enhance guest experience.

Skills

Customer service

Communication skills

Organizational skills

Multitasking abilities

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Spa management software

Point-of-sale systems

Job description

Schulte Hospitality Group is looking for a Spa Receptionist to join their team in Washington, DC. This role involves managing spa reservations, providing customer service, and ensuring a friendly atmosphere for guests. Ideal candidates will have a high school diploma and experience in customer service or hospitality.

The position offers a compensation of $24 per hour and benefits like free telemedicine, health insurance options, and a 401(k) plan with company match.