Spa Manager

Hand & Stone Franchise Corp; Cedar Hill (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

Hand & Stone Franchise Corp is seeking a Spa Manager in Cedar Hill, Texas to oversee the daily operations of our facility. The ideal candidate will lead a team to deliver exceptional customer service, manage inventory, and ensure adherence to health regulations.

This role emphasizes staff training, financial oversight, and developing strategies to enhance customer satisfaction. Join us for a rewarding career with opportunities for advancement and employee benefits.

Qualifications

• Proven experience in management or supervisory roles within the spa or wellness industry.
• Familiarity with retail math, pricing strategies, and sales management techniques.
• Knowledge of inventory management practices and bookkeeping principles.

Responsibilities

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment.
• Handle recruiting and interviewing processes to build a strong team.

Skills

Leadership skills

Customer service

Organizational skills

Communication skills

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Job Overview

We are seeking a dynamic and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role requires effective management of staff, inventory, and financial aspects of the spa while ensuring a high standard of service is maintained.

Spa Manager Responsibilities

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and encouraging professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies are available.
• Implement effective marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing any client concerns or feedback promptly.

Spa Manager Qualifications

• Proven experience in management or supervisory roles within the spa or wellness industry is a must.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• Familiarity with retail math, pricing strategies, and sales management techniques.
• Experience in training & development, employee orientation, and performance evaluation.
• Knowledge of inventory management practices and bookkeeping principles.