Spa Operations Lead | Team Development & Guest Experience

Hand & Stone Franchise Corp; Cedar Hill, Northern (TX, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Hand & Stone Franchise Corp is seeking an Assistant Spa Manager to lead daily spa operations and ensure an exceptional guest experience. This role combines hands-on leadership with strategic oversight of scheduling, staffing, and budgets to promote profitability and service quality.

The ideal candidate has prior spa or wellness management experience, strong communication skills, and a passion for team development. In-person work with opportunities for advancement in a growth-focused environment.

Qualifications

• Proven management or supervisory experience in spa/wellness settings.
• Strong organizational skills with multi-tasking efficiency.
• Excellent verbal and written communication; bilingual a plus.

Responsibilities

• Manage day-to-day spa operations ensuring a seamless guest experience.
• Supervise and train staff, fostering professional development.
• Oversee scheduling, payroll, and new-hire orientation.

Skills

Management experience

Staff supervision

Scheduling

Training & development

Budgeting

POS systems

Customer service

Inventory control

Marketing support

Leadership

Tools

POS systems

Job description

Hand & Stone Franchise Corp is seeking an Assistant Spa Manager to lead daily spa operations and ensure an exceptional guest experience. This role combines hands-on leadership with strategic oversight of scheduling, staffing, and budgets to promote profitability and service quality.

The ideal candidate has prior spa or wellness management experience, strong communication skills, and a passion for team development. In-person work with opportunities for advancement in a growth-focused environment.