Spa Operations Lead

Docs, Llc; Farmington Hills (MI); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Zusammenfassung

DOCS Dermatology Group is seeking a Spa Operations Assistant to support the Spa Manager and team in promoting and delivering exceptional spa services and products. You will help coordinate daily spa operations and supervise staff to ensure a positive customer experience.

The role emphasizes teamwork, leadership, and flawless guest service, with Saturday availability and engagement in onboarding and training activities. Benefits include medical, dental, vision, and more.

Qualifikationen

• High school diploma or equivalent is required.
• 1-2 years of Spa or Salon leadership experience.
• Availability to work a minimum of 1 Saturday per month.
• Ability to work in a team environment while fostering growth and development of team members.

Aufgaben

• Assist with the day-to-day operation of the spa while providing guidance to staff.
• Provide excellent customer service and develop relationships with customers by educating them on our industry leading spa services and products.
• Participate in onboarding training of staff.
• Partner with Spa Manager to ensure service and sales objectives are achieved.
• Ensure operational compliance with the Spa’s SOP’s, State and Federal (FDA) Rules and Regulations, OSHA requirements.
• Provide leadership for spa team employee relations through effective communication, coaching, training, and development.
• Responsible for inventory management and supply purchases.
• Works collaboratively with the Office Manager on strategies and tactics critical to the development, growth, and improvement of the organization.
• Performs other related duties as assigned or requested.
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Kenntnisse

Spa leadership

Customer service

Staff development

Ausbildung

High school diploma or equivalent

Jobbeschreibung

DOCS Dermatology Group is seeking a Spa Operations Assistant to support the Spa Manager and team in promoting and delivering exceptional spa services and products. You will help coordinate daily spa operations and supervise staff to ensure a positive customer experience.

The role emphasizes teamwork, leadership, and flawless guest service, with Saturday availability and engagement in onboarding and training activities. Benefits include medical, dental, vision, and more.