Assistant Office Manager

Docs, Llc; Farmington Hills (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking a Spa Operations Assistant to support the Spa Manager and team in promoting and delivering exceptional spa services and products. You will help coordinate daily spa operations and supervise staff to ensure a positive customer experience.

The role emphasizes teamwork, leadership, and flawless guest service, with Saturday availability and engagement in onboarding and training activities. Benefits include medical, dental, vision, and more.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of Spa or Salon leadership experience.
• Availability to work a minimum of 1 Saturday per month.
• Ability to work in a team environment while fostering growth and development of team members.

Responsibilities

• Assist with the day-to-day operation of the spa while providing guidance to staff.
• Provide excellent customer service and develop relationships with customers by educating them on our industry leading spa services and products.
• Participate in onboarding training of staff.
• Partner with Spa Manager to ensure service and sales objectives are achieved.
• Ensure operational compliance with the Spa’s SOP’s, State and Federal (FDA) Rules and Regulations, OSHA requirements.
• Provide leadership for spa team employee relations through effective communication, coaching, training, and development.
• Responsible for inventory management and supply purchases.
• Works collaboratively with the Office Manager on strategies and tactics critical to the development, growth, and improvement of the organization.
• Performs other related duties as assigned or requested.
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Skills

Spa leadership

Customer service

Staff development

Education

High school diploma or equivalent

Job description

Monday-Thursday 8:45-5:00, Friday 8:45-2:00

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

This role is responsible for supporting the Spa Manager and Spa team in the promoting and providing of services and products to ensure a positive customer experience, while assisting the Spa Manager in coordinating and supervision of the Spa’s daily operations.

Job Responsibilities

• Assist with the day-to-day operation of the spa while providing guidance to staff.
• Provide excellent customer service and develop relationships with customers by educating them on our industry leading spa services and products.
• Participate in onboarding training of staff.
• Partner with Spa Manager to ensure service and sales objectives are achieved.
• Ensure operational compliance with the Spa’s SOP’s, State and Federal (FDA) Rules and Regulations, OSHA requirements.
• Provide leadership for spa team employee relations through effective communication, coaching, training, and development.
• Responsible for inventory management and supply purchases.
• Works collaboratively with the Office Manager on strategies and tactics critical to the development, growth, and improvement of the organization.
• Performs other related duties as assigned or requested.
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High school diploma or equivalent is required.
• 1-2 years of Spa or Salon leadership experience.
• Ability to work in a team environment while fostering growth and development of team members.
• Availability to work a minimum of 1 Saturday per month.

Physical Demands

• While performing the duties of this job, the employee is required to:
• Frequently sit, stand, walk, talk, hear, and use devices including but not limited to
• computers, phones, and iPads.
• Regularly use close vision and ability to adjust focus

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status