Spa Membership & Guest Experience Specialist

Hand & Stone Massage and Facial Spa; Williamsburg (VA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Tuition assistance

Job summary

Hand & Stone Massage and Facial Spa in Williamsburg, VA seeks a friendly Spa Associate to greet clients, schedule appointments, and support membership sales in a fast-paced wellness environment. You will help deliver 5-star experiences, maintain spa cleanliness, and participate in ongoing training to develop service knowledge and customer relationships across our local franchise.

This role emphasizes exceptional communication, reliability, and a commitment to the company's mission of making

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales communication

Interpersonal skills

Job description

Hand & Stone Massage and Facial Spa in Williamsburg, VA seeks a friendly Spa Associate to greet clients, schedule appointments, and support membership sales in a fast-paced wellness environment. You will help deliver 5-star experiences, maintain spa cleanliness, and participate in ongoing training to develop service knowledge and customer relationships across our local franchise.

This role emphasizes exceptional communication, reliability, and a commitment to the company's mission of making