Spa Guest Experience & Membership Sales Associate

Hand & Stone - Chester; Williamsburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Tuition assistance

Job summary

Hand & Stone Massage and Facial Spas in Virginia seeks a Spa Associate to welcome members and guests, answer calls, schedule appointments, and drive membership sales while upholding our 5-star service standards.

You will work in a busy spa environment with flexible shifts, training opportunities, and tuition assistance to support career growth, as part of a team focused on delivering exceptional experiences.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas in Virginia seeks a Spa Associate to welcome members and guests, answer calls, schedule appointments, and drive membership sales while upholding our 5-star service standards.

You will work in a busy spa environment with flexible shifts, training opportunities, and tuition assistance to support career growth, as part of a team focused on delivering exceptional experiences.