Spa Manager – Lead Growth, Culture & Guest Excellence

Hand & Stone Massage and Facial Spa; Orlando (FL); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Commission opportunities and generous

Employee discounts

Résumé du poste

Hand & Stone Massage and Facial Spa in Orlando seeks an energetic Spa Manager to run daily operations, drive profits, and deliver outstanding guest experiences. You will lead and coach staff, coordinate marketing efforts, and ensure smooth operations with emphasis on customer service, cleanliness, and compliance.

The ideal candidate is a dynamic leader who can grow revenue, manage a diverse team, and build a positive culture within the spa.

Qualifications

• Proven ability to drive sales and revenue growth
• Strong marketing and promotional planning skills
• Leadership of diverse teams to deliver excellent guest experiences

Responsabilités

• Direct and organize the spa operation to maximize profits
• Lead staff with coordination and communication for peak efficiency
• Meet daily operation needs and manage schedules and inventory
• Ensure high customer satisfaction and address service issues promptly
• Maintain cleanliness and soothing ambiance of the spa
• Hire, train, and mentor team members according to policies
• Comply with all Hand & Stone policies and local regulations

Connaissances

Sales

Marketing

Leadership

Customer service

Description du poste

Hand & Stone Massage and Facial Spa in Orlando seeks an energetic Spa Manager to run daily operations, drive profits, and deliver outstanding guest experiences. You will lead and coach staff, coordinate marketing efforts, and ensure smooth operations with emphasis on customer service, cleanliness, and compliance.

The ideal candidate is a dynamic leader who can grow revenue, manage a diverse team, and build a positive culture within the spa.