Spa Operations & Guest Experience Leader

Hand & Stone Franchise Corp; Florida; On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k retirement plan

Flexible schedules

Complimentary massage or facial

Employee discounts

Contests

Bonus based on performance

Competitive salary

Job summary

Hand & Stone Franchise Corp in Florida is seeking an energetic Assistant Spa Manager to help run our operation. You will oversee the reception team, drive membership, service, and product sales, and ensure a high-quality client experience.

The ideal candidate has 1–2 years in sales and customer service, a proactive, self-starter attitude, and a passion for wellness. We offer a flexible, performance-based environment and growth opportunities.

Qualifications

• 1–2 years of sales and customer service experience required.
• Energetic, reliable, and self-motivated with a positive attitude.
• Interest in wellness industry and growth within the company.

Responsibilities

• Oversee reception team operations and performance.
• Achieve membership, service, and product sales targets.
• Train and coach reception staff for high-quality client experience.
• Handle administrative and bookkeeping tasks.
• Schedule and payroll related tasks; manage inventory reports.
• Coordinate with spa leads to maximize performance.

Skills

Sales experience

Customer service

Organizational skills

Interpersonal skills

Job description

Hand & Stone Franchise Corp in Florida is seeking an energetic Assistant Spa Manager to help run our operation. You will oversee the reception team, drive membership, service, and product sales, and ensure a high-quality client experience.

The ideal candidate has 1–2 years in sales and customer service, a proactive, self-starter attitude, and a passion for wellness. We offer a flexible, performance-based environment and growth opportunities.