Spa Manager

Hand & Stone Massage and Facial Spa; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commissions

Health insurance

401(k)

Paid vacation

Flexible scheduling

Employee discounts

Rewards program

Job summary

Hand & Stone Massage and Facial Spa in Austin, TX is seeking a Spa Manager who loves leading people and delivering exceptional guest experiences. You thrive in a fast-paced environment and believe a great team creates a superior spa visit.

You will coach and develop your team, drive membership, retail, and business growth, recruit top performers, and manage daily ops including scheduling, payroll, inventory, and reporting. Join a professional, supportive workplace where teamwork matters.

Qualifications

• Loves working with people and building relationships
• Leads with positivity, empathy, and accountability
• Has experience leading successful sales or service teams
• Enjoys coaching others and celebrating their success
• Is organized, driven, and solutions-focused
• Can work a flexible schedule, including evenings and weekends
• Has a passion for health, wellness, and creating memorable guest experiences

Responsibilities

• Inspire, coach, and lead a team of spa professionals
• Create an exceptional experience for every guest
• Drive membership, retail, and business growth
• Recruit, develop, and celebrate high-performing team members
• Manage daily operations including scheduling, payroll, inventory, and reporting
• Promote the wellness benefits of massage therapy, facials, and skincare
• Keep the spa running smoothly with strong organization and attention to detail

Job description

Love People? Love Leading? Love Creating Great Experiences?

If you're the kind of person who naturally brings positive energy wherever you go, enjoys building relationships, and believes a great team creates an even better guest experience, we'd love to meet you.

At Hand & Stone Massage and Facial Spa, we're looking for a Spa Manager who is passionate about people, enjoys coaching others to succeed, and thrives in a fast-paced environment where every day is an opportunity to make someone's day a little better.

This isn't just about running a spa—it's about creating a workplace where your team loves coming to work and guests can't wait to come back.

What You'll Do

• Inspire, coach, and lead a team of talented spa professionals
• Create an exceptional experience for every guest
• Drive membership, retail, and business growth
• Recruit, develop, and celebrate high-performing team members
• Balance coaching, accountability, and recognition to help your team succeed
• Manage daily operations including scheduling, payroll, inventory, and reporting
• Promote the wellness benefits of massage therapy, facials, and skincare
• Keep the spa running smoothly with strong organization and attention to detail

We're Looking For Someone Who...

• Loves working with people and building relationships
• Leads with positivity, empathy, and accountability
• Has experience leading successful sales or service teams
• Enjoys coaching others and celebrating their success
• Is organized, driven, and solutions-focused
• Can work a flexible schedule, including evenings and weekends
• Has a passion for health, wellness, and creating memorable guest experiences

What You'll Love About Working With Us

• Competitive hourly pay plus commissions and performance bonuses
• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on spa services and retail products
• Employee Rewards & Referral Bonus Program
• Fun contests and team incentives
• A professional, supportive workplace where people genuinely enjoy coming to work

If you believe great leadership starts with caring about people—and you want to make a real impact on both your team and your guests, we'd love to hear from you.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.