Spa Guest Experience & Membership Sales Associate

Hand & Stone Massage and Facial Spa; Spanish Fort (AL); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is hiring Spa Associates to greet clients, answer phones, schedule appointments and drive membership sales. The role offers flexible schedules, paid time off, and growth opportunities across 500+ locations in the U.S.

The ideal candidate provides excellent customer service, maintains spa cleanliness, and helps create memorable, five-star experiences for every guest. Join a team focused on delivering top-tier spa experiences and supporting clients through

Qualifications

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Sales

Communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spas is hiring Spa Associates to greet clients, answer phones, schedule appointments and drive membership sales. The role offers flexible schedules, paid time off, and growth opportunities across 500+ locations in the U.S.

The ideal candidate provides excellent customer service, maintains spa cleanliness, and helps create memorable, five-star experiences for every guest. Join a team focused on delivering top-tier spa experiences and supporting clients through