Spa Guest Experience & Membership Specialist

Hand & Stone Massage and Facial Spa; Smyrna (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to greet clients, handle calls, and schedule appointments. You will promote memberships, explain our services, and ensure a welcoming, clean environment in a fast-paced spa setting.

Join a team that values great service, professional growth, and flexible scheduling. This role emphasizes front-desk duties, client communication, and contributing to memorable spa experiences for every guest.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned

Skills

Customer service

Sales communication

Phone etiquette

Job description

Hand & Stone Massage and Facial Spa is seeking a Spa Associate to greet clients, handle calls, and schedule appointments. You will promote memberships, explain our services, and ensure a welcoming, clean environment in a fast-paced spa setting.

Join a team that values great service, professional growth, and flexible scheduling. This role emphasizes front-desk duties, client communication, and contributing to memorable spa experiences for every guest.