Spa Membership Sales & Guest Experience Associate

Hand & Stone - 1819 Martin Luther King Jr Pkwy - Durham, NC; Cary (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Childcare discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to welcome clients, answer calls, book appointments, and support members with a friendly and professional approach.

You will help drive membership sales, learn the spa menu, and maintain a clean, inviting environment. This role offers flexible shifts, training opportunities, and advancement potential within a well-established wellness brand.

Qualifications

• Excellent customer service skills and ability to engage with clients.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to welcome clients, answer calls, book appointments, and support members with a friendly and professional approach.

You will help drive membership sales, learn the spa menu, and maintain a clean, inviting environment. This role offers flexible shifts, training opportunities, and advancement potential within a well-established wellness brand.