Spa Front Desk Specialist - Guest Experience

CoralTree Hospitality; Cle Elum (WA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Full Benefits Package

Paid Time Off

Medical, dental, and vision insurance

401K with company match

Team member discounts on spa services

Travel hotel discounts

Job summary

Glade Spring Spa at Suncadia is seeking a Front Desk/Reception team member to ensure guests receive a pampered, relaxing experience. You will greet guests, book appointments, escort them to treatment areas, and share information about spa services and products.

Salary is $18.00/hr for Part Time Regular positions. This role requires detail orientation and strong communication, with a focus on guest service and cash handling, and offers benefits such as health/dental/vision insurance, Paid Time

Qualifications

• Must be detail oriented and have excellent communication skills.
• Minimum 1-year experience as Spa Receptionist/Scheduler in salon and/or hotel/resort property preferred.
• High school graduate or GED.
• Previous customer service and cash handling experience required.

Responsibilities

• Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
• Complete payment transactions prior or post a guests spa/salon treatment
• Assist in the professional and clean image of all spa and surrounding facilities
• Communicate all necessary guest information, allergies, and request to the appropriate service provider
• Check guest in and out effectively
• Perform other duties assigned by management

Skills

Attention to detail

Excellent communication skills

Education

High school diploma or GED

Job description

Glade Spring Spa at Suncadia is seeking a Front Desk/Reception team member to ensure guests receive a pampered, relaxing experience. You will greet guests, book appointments, escort them to treatment areas, and share information about spa services and products.

Salary is $18.00/hr for Part Time Regular positions. This role requires detail orientation and strong communication, with a focus on guest service and cash handling, and offers benefits such as health/dental/vision insurance, Paid Time