Spa Front Desk & Guest Experience Specialist

Schweitzer; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free resort pass

Employee housing

Childcare discounts

Paid sick leave

401(k) match

Pro deals

Medical benefits & leave

Job summary

Schweitzer's Cambium Spa is seeking a friendly, organized Spa Receptionist to greet guests and coordinate appointments in a serene mountain setting. You will create seamless, memorable experiences from arrival through checkout, while promoting spa services and retail products.

The position is seasonal, full or part-time, with $16.00/hour plus commission on retail/services and tips. CPR/AED/First Aid certification is valued, and you must be at least 18 years old with a background in guest service.

Qualifications

• CPR/AED/First Aid certification required.
• High School Diploma or GED is required.
• 2+ years in a guest service role is preferred.
• Ability to stand for up to 8 hours and lift up to 25 lbs.

Responsibilities

• Greet guests warmly and professionally at the spa.
• Manage spa appointment bookings, confirmations, and modifications.
• Answer phone calls, emails, and inquiries with accurate information.
• Check guests in and out for treatments.
• Process payments and maintain records for services and retail.
• Provide recommendations on spa treatments and products.
• Maintain front desk and lobby appearance.
• Coordinate with spa therapists and management for scheduling.
• Assist with inventory tracking, merchandising, and light admin tasks.
• Ensure guests feel welcomed and well cared for throughout their spa experience.

Skills

Guest service

Hospitality

Scheduling

Communication

Cash handling

Teamwork

Education

High School Diploma

Tools

Scheduling system

POS system

Job description

Schweitzer's Cambium Spa is seeking a friendly, organized Spa Receptionist to greet guests and coordinate appointments in a serene mountain setting. You will create seamless, memorable experiences from arrival through checkout, while promoting spa services and retail products.

The position is seasonal, full or part-time, with $16.00/hour plus commission on retail/services and tips. CPR/AED/First Aid certification is valued, and you must be at least 18 years old with a background in guest service.