Spa Front Desk/Receptionist (Part-Time)

CoralTree Hospitality Group; Northern (KY); Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Full benefits package

Paid time off

Medical, dental, and vision insurance

Paid sick time

401K with company match

Team member discounts on spa services

Job summary

Glade Spring Spa Front Desk/Reception at Suncadia resort seeks a guest-focused individual to greet guests, book appointments, and guide them to treatment areas while sharing information about spa services and products. Salary is $18.00 per hour.

The role is part-time regular with responsibilities including checking guests in/out and handling payments, ensuring a welcoming and organized spa environment at all times.

Qualifications

• Must be detail oriented and have excellent communication skills.
• Minimum 1-year experience as Spa Receptionist/Scheduler in salon and/or hotel/resort property preferred.
• High school graduate or GED.
• Previous customer service and cash handling experience required.
• Industry related certifications or education a plus.
• The ability to work well in a team; adaptable and flexible.

Responsibilities

• Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes.
• Complete payment transactions prior or post a guests spa/salon treatment
• Assist in the professional and clean image of all spa and surrounding facilities
• Communicate all necessary guest information, allergies, and request to the appropriate service provider
• Check guest in and out effectively
• Perform other duties assigned by management

Skills

Detail oriented

Excellent communication

Customer service

Cash handling

Education

High school diploma or GED

Job description

Overview

As a member of the Glade Spring Spa Front Desk/Reception team you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and escorting guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products.

Salary: $18.00/hr

Position status: Part Time Regular

Why Join our team?

At Suncadia, we’re inspired year‑round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged, attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you’re ready for a role where every day offers something new and rewarding, this is your place. Choose to adventure with us and who knows, you may just discover a home for your career.

Benefits & Perks Include:

• Full-Time Regular employees are eligible for a full benefits package, including Paid Time Off and group medical, dental, and vision insurance
• All team members accrue Paid Sick Time and are eligible for the Employee Assistance Program, which offers team members free access to mental health and counselling services
• All team members 18-years of age or older are eligible for a 401K plan with a company match
• Travel is Good for the Soul: Enjoy team member rates at hotels around the world
• Free Golf
• Team Member discounts on services at Glade Spring Spa & Wellness
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Discounts on rental cars, tickets, electronics, and more!

There’s no place like Suncadia.

Nestled on 6400-acres on the sunny side of the Cascades, Suncadia’s mountain resort community offers year‑round opportunities to explore, unwind, and connect. With club and lifestyle opportunities for homeowners and lodging options ranging from an intimate Inn to a classic Northwest lodge or private vacation homes, Suncadia fosters a true sense of place. Offering 40+ miles of trails, championship golf, a luxury spa, inspired dining, and direct access to the Wenatchee National Forest; at Suncadia adventure and belonging naturally come together. Here, meaningful moments aren’t just created, they’re part of the experience.

*Some benefits may vary based on job status

Responsibilities

• Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
• Complete payment transactions prior or post a guests spa/salon treatment
• Assist in the professional and clean image of all spa and surrounding facilities
• Communicate all necessary guest information, allergies, and request to the appropriate service provider
• Check guest in and out effectively
• Perform other duties assigned by management

Qualifications

• Must be detail oriented and have excellent communication skills
• Minimum 1-year experience as Spa Receptionist/Scheduler in salon and/or hotel/resort property preferred
• High school graduate of GED
• Previous customer service and cash handling experience required
• Industry related certifications or education a plus
• The ability to work well in a team; adaptable and flexible

#SuncadiaResort