Spa Front Desk Leader in Training — Drive Sales & Service

FGG Spa, LLC; Phoenixville (Chester County); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K with company match

Paid Time Off

Service & product discounts

Growth opportunities

Résumé du poste

FGG Spa, LLC, a Hand & Stone franchisee, seeks a high-energy GM-in-Training in Phoenixville/Oaks. You will own the front desk experience, drive memberships, retail, and service sales while coaching a front desk team to deliver exceptional guest experiences. The role prepares you for future leadership opportunities within a multi-unit organization.

Promotion timing depends on performance and business needs; benefits include a strong support system and growth opportunities within the company.

Qualifications

• 1–3 years of leadership experience preferred.
• Strong background in sales, customer service, or performance-driven environments.
• Proven ability to lead, coach, or influence a team.
• Strong communication and interpersonal skills.

Responsabilités

• Drive sales performance by achieving membership, retail, gift card, and service goals.
• Lead the front desk team to meet sales and service targets and ensure guest satisfaction.
• Support spa leadership with daily operations and staff development.
• Coach and onboard new and existing front desk team members.

Connaissances

Leadership experience

Sales-driven

Customer service

Communication skills

Team coaching

Outils

Booking systems (Zenoti)

Description du poste

FGG Spa, LLC, a Hand & Stone franchisee, seeks a high-energy GM-in-Training in Phoenixville/Oaks. You will own the front desk experience, drive memberships, retail, and service sales while coaching a front desk team to deliver exceptional guest experiences. The role prepares you for future leadership opportunities within a multi-unit organization.

Promotion timing depends on performance and business needs; benefits include a strong support system and growth opportunities within the company.