Spa Front Desk Leader: Growth & Guest Experience

FGG Spa, LLC; Phoenixville (Chester County); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

401K with match 5%

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Discounts on services/products

Career growth opportunities

Life Insurance

Job summary

FGG Spa, LLC, operating Hand & Stone Phoenixville, seeks a high-energy General Manager in Training to lead front desk operations, drive membership and service sales, and deliver guest experiences that reflect our people-first culture.

This role trains you for broader spa leadership, with coaching of staff, daily reporting, cash handling, and systems usage. Promotion depends on performance and readiness, with a clear path to multi-unit growth within the organization.

Qualifications

• 1–3 years of leadership experience preferred.
• Strong background in sales, customer service, or performance-driven environments.
• Proven ability to lead, coach, or influence a team.

Responsibilities

• Lead daily front desk operations and guest flow.
• Coach and support front desk team to meet sales and service goals.
• Assist spa leadership with daily operations, reporting, and cash handling.

Skills

Leadership

Sales

Coaching

Communication

Accountability

Flexibility

Booking systems

Job description

FGG Spa, LLC, operating Hand & Stone Phoenixville, seeks a high-energy General Manager in Training to lead front desk operations, drive membership and service sales, and deliver guest experiences that reflect our people-first culture.

This role trains you for broader spa leadership, with coaching of staff, daily reporting, cash handling, and systems usage. Promotion depends on performance and readiness, with a clear path to multi-unit growth within the organization.