Spa Front Desk Leader (GM in Training) - Drive Growth

Hand & Stone Massage and Facial Spa; Greensboro (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Hand & Stone Massage and Facial Spa – GREENSBORO seeks a high-energy General Manager in Training to lead the front desk, drive sales, and elevate guest experiences. You will coach staff, manage operations, and promote services with a people-first approach.

The role emphasizes leadership, training, and advancement within a fast-paced spa, with flexible scheduling and performance-based earnings potential.

Qualifications

• 1–3 years of leadership experience.
• Strong background in sales, customer service, or performance-driven environments.
• Proven ability to lead, coach, or influence a team.
• Strong communication and interpersonal skills.
• High level of accountability and a solutions-oriented mindset.
• Comfortable in a fast-paced, goal-driven environment.
• Flexible availability including nights, weekends, and holidays.
• Experience with booking systems (Zenoti or similar) a plus.

Responsibilities

• Drive Sales Performance: achieve and exceed membership, retail, gift card, and service sales goals; coach on conversion and sales behaviors; promote services and offers; support call handling and booking conversion.

Skills

Leadership experience

Sales

Customer service

Team leadership

Communication

Accountability

Fast-paced environment

Flexible scheduling

Tools

Booking systems (Zenoti)

Job description

Hand & Stone Massage and Facial Spa – GREENSBORO seeks a high-energy General Manager in Training to lead the front desk, drive sales, and elevate guest experiences. You will coach staff, manage operations, and promote services with a people-first approach.

The role emphasizes leadership, training, and advancement within a fast-paced spa, with flexible scheduling and performance-based earnings potential.