Spa Front Desk Leader: GM in Training

Hand & Stone - 4310 Sharon Rd - Charlotte, NC; Charlotte (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Paid time off

Employee discounts

Training & development

Vision insurance

Bonus based on performance

Job summary

Hand & Stone Massage and Facial Spa in Charlotte is seeking a General Manager in Training (GMIT) to join their team. This role emphasizes sales performance and leadership within a fast-paced environment.

As a GMIT, you will lead the front desk team, coach for success, and ensure exceptional guest experiences. Opportunities for advancement are available, with a competitive compensation package, including hourly pay and performance bonuses, potentially leading to earnings of up to $45,000.

Qualifications

• 1-3 years of leadership experience preferred.
• Strong background in sales or performance-driven environments.
• Proven ability to lead and coach a team.

Responsibilities

• Take ownership of front desk experience and team performance.
• Achieve and exceed membership and retail sales goals.
• Coach the team on conversion and sales behaviors.

Skills

Leadership experience

Sales background

Customer service

Communication skills

Interpersonal skills

Solutions-oriented mindset

Job description

Hand & Stone Massage and Facial Spa in Charlotte is seeking a General Manager in Training (GMIT) to join their team. This role emphasizes sales performance and leadership within a fast-paced environment.

As a GMIT, you will lead the front desk team, coach for success, and ensure exceptional guest experiences. Opportunities for advancement are available, with a competitive compensation package, including hourly pay and performance bonuses, potentially leading to earnings of up to $45,000.