Spa Front Desk Host: Guest Experience & Membership Advocate

Heyday Skincare - Williamsburg; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Heyday Skincare - Williamsburg is looking for dedicated team members who excel at providing outstanding customer service and creating a world-class guest experience. This role involves educating clients on promotions and assisting with shop tasks. The ideal candidate must have strong communication and organizational skills, as well as the flexibility to work a non-traditional schedule, including weekends. Join a passionate team at Heyday, transforming the facial experience and building a community of skincare professionals.

Qualifications

• Outstanding customer service and problem-solving skills.
• Confidence when recommending memberships, packages, and products.
• Must have the flexibility to work a non-traditional schedule, including weekends.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions and memberships.
• Assist with re-stocking products.
• Help with daily shop tasks and projects.
• Assist with the training and coaching of new hires.

Skills

Outstanding customer service and problem-solving skills

Excellent communication skills

Ability to prioritize and multi-task

Flexibility to work a non-traditional schedule

Superior organizational skills

Job description

Heyday Skincare - Williamsburg is looking for dedicated team members who excel at providing outstanding customer service and creating a world-class guest experience. This role involves educating clients on promotions and assisting with shop tasks. The ideal candidate must have strong communication and organizational skills, as well as the flexibility to work a non-traditional schedule, including weekends. Join a passionate team at Heyday, transforming the facial experience and building a community of skincare professionals.