Spa Front Desk & Events Coordinator

The Woodhouse Spas Corporation; Petersburg (VA); In loco; USD 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dental insurance

Health insurance

Vision insurance

Employee discounts

Free uniforms

Descrizione del lavoro

The Woodhouse Spas Corporation is seeking a Front Desk / Events Coordinator to deliver exceptional guest experiences and coordinate spa events, group bookings, and special occasions. The role blends front desk operations with proactive event planning, aimed at increasing guest engagement and spa revenue.

The ideal candidate is personable, detail-oriented, and passionate about hospitality, customer service, and events. Strong communication and organizational skills are essential.

Competenze

• Experience in sales and event ideation.
• Excellent written and verbal communication skills.
• Experience with spa/beauty/wellness brands is a plus.
• Creative, self-motivated, driven to deliver results.

Mansioni

• Welcome guests with a warm, professional greeting.
• Answer calls, emails, and guest requests promptly.
• Educate guests on spa services, packages, memberships, and products.
• Process payments, gift cards, and transactions accurately.
• Plan, organize, and coordinate spa events.
• Collaborate with management and providers to run events smoothly.
• Build relationships with corporate clients, planners, and guests.
• Support promotional initiatives and seasonal events.
• Maintain a clean, welcoming front desk area.
• Address guest concerns professionally and escalate when needed.
• Support daily spa operations and assist team members.

Conoscenze

Sales experience

Event ideation

Excellent communication

Creativity and drive

Formazione

Bachelor's degree in Marketing/Communications

Descrizione del lavoro

The Woodhouse Spas Corporation is seeking a Front Desk / Events Coordinator to deliver exceptional guest experiences and coordinate spa events, group bookings, and special occasions. The role blends front desk operations with proactive event planning, aimed at increasing guest engagement and spa revenue.

The ideal candidate is personable, detail-oriented, and passionate about hospitality, customer service, and events. Strong communication and organizational skills are essential.