Spa Front Desk Concierge — Guest Experience

DiPasqua Teams; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A luxury spa in Orlando is seeking a Spa Receptionist to provide exceptional front-line customer service and administrative support. You will manage appointments, process payments, and ensure a welcoming environment for clients. Ideal candidates have strong organizational and communication skills, and a passion for client satisfaction. This role offers an opportunity to thrive in a dynamic spa environment.

Qualifications

• Exceptional interpersonal skills and a friendly, professional manner.
• Ability to manage scheduling and administrative duties.
• Ensuring accurate record-keeping and payment processing.

Responsibilities

• Welcome clients and provide information about services.
• Schedule and manage client appointments.
• Process payments and maintain client confidentiality.
• Communicate client needs to spa staff.
• Address complaints and ensure customer satisfaction.
• Keep the reception area clean and organized.
• Inform clients about promotions and membership options.
• Assist with administrative tasks and report preparations.

Skills

Customer Service Skills

Organizational Skills

Attention to Detail

Communication Skills

Computer Proficiency

Problem-Solving

Multitasking

Job description

A luxury spa in Orlando is seeking a Spa Receptionist to provide exceptional front-line customer service and administrative support. You will manage appointments, process payments, and ensure a welcoming environment for clients. Ideal candidates have strong organizational and communication skills, and a passion for client satisfaction. This role offers an opportunity to thrive in a dynamic spa environment.