Spa Front Desk Concierge - Guest Experience

Arch Amenities Group; Asheville (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Arch Amenities Group is seeking a Spa Front Desk Receptionist to welcome guests, answer inquiries, process payments, and help maintain a clean, organized spa front area. The role supports the Spa Director and participates in daily operations to ensure a exceptional guest experience.

The position requires strong customer service, money handling experience, and the ability to multi-task in a fast-paced environment, including nights, weekends, and holidays as needed.

Qualifications

• Customer service experience required.
• Previous experience handling money.
• Excellent verbal and written communication skills.

Responsibilities

• Greet guests and provide warm, professional service.
• Handle transactions and reconcile daily sales.
• Maintain cleanliness and organization of the front desk.
• Assist with reservations for spa services and personal training.
• Support facility operations as needed.

Skills

Customer service

Money handling

Communication

Multitasking

Team player

Education

High School diploma

College degree preferred

Tools

POS systems

Office software

Job description

Arch Amenities Group is seeking a Spa Front Desk Receptionist to welcome guests, answer inquiries, process payments, and help maintain a clean, organized spa front area. The role supports the Spa Director and participates in daily operations to ensure a exceptional guest experience.

The position requires strong customer service, money handling experience, and the ability to multi-task in a fast-paced environment, including nights, weekends, and holidays as needed.