Spa Front Desk & Reservations Specialist

Arch Amenities Group; Herndon (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Arch Amenities Group is seeking a Spa Front Desk Associate for a full service Spa in Herndon, VA. You will greet guests and members, answer inquiries, process transactions, and contribute to a clean, welcoming environment.

Responsibilities include providing friendly service, handling payments accurately, reserving spa services, and communicating effectively with team members to ensure a smooth guest experience. Night/weekend availability is preferred.

Qualifications

• Experience handling money or POS transactions.
• Excellent communication and customer service abilities.
• Professional, energetic, and well organized.
• Ability to multitask and maintain accuracy.
• Comfort with office equipment and computer systems.

Responsibilities

• Greet guests and members warmly and answer inquiries.
• Process payments and reconcile daily sales as needed.
• Make spa reservations and assist with service inquiries.
• Maintain cleanliness and organization of the front desk area.
• Communicate with team and supervisor to ensure smooth operations.
• Adhere to facility policies and Arch Amenities Group standards.

Skills

Customer service

Communication skills

Team player

Organized

Professional demeanor

Cash handling

Computer skills

Tools

POS systems

Job description

Arch Amenities Group is seeking a Spa Front Desk Associate for a full service Spa in Herndon, VA. You will greet guests and members, answer inquiries, process transactions, and contribute to a clean, welcoming environment.

Responsibilities include providing friendly service, handling payments accurately, reserving spa services, and communicating effectively with team members to ensure a smooth guest experience. Night/weekend availability is preferred.