Spa Front Desk Concierge — Elevate Guest Experience

Spa Ojai; Ojai (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Spa Ojai is looking for a Spa Front Desk Agent to provide exceptional guest service. Your role will involve greeting guests warmly, managing appointments, and ensuring a clean and welcoming environment.

You will utilize computer systems to handle scheduling and billing while overseeing exceptional customer service across the facility. With a college degree in a health-related field and a minimum of three years of management experience, you'll thrive in our dynamic environment.

Qualifications

• 3 years management experience in health or related industry.
• Ability to communicate effectively with diverse personalities.
• Detail oriented with strong organizational skills.

Responsibilities

• Greet guests with a smile and assist with appointments.
• Use spa computer systems for scheduling and billing.
• Oversee customer service throughout the Spa.

Skills

Communication skills

Organizational skills

Customer service

Attention to detail

Education

College degree in health or related field

Tools

Microsoft Word

Excel

Job description

Spa Ojai is looking for a Spa Front Desk Agent to provide exceptional guest service. Your role will involve greeting guests warmly, managing appointments, and ensuring a clean and welcoming environment.

You will utilize computer systems to handle scheduling and billing while overseeing exceptional customer service across the facility. With a college degree in a health-related field and a minimum of three years of management experience, you'll thrive in our dynamic environment.