Spa Front Desk Concierge – Elevate Guest Experience

Langham-Hote; Pasadena (CA); On-site; USD 36,000 - 39,000; Full time

Job summary

Langham Huntington, Pasadena, Los Angeles, seeks a Spa Front Desk Agent to warmly greet guests and support check-ins, retail sales, and inquiries. You will assist with salon and spa services, manage schedules, and ensure a welcoming environment.

Responsibilities include handling guest questions, processing payments, and maintaining spa area cleanliness and organization throughout shifts.

Qualifications

• High School Diploma is required.
• Previous cashiering and retail experience preferred.
• Warm, courteous service to guests at all times.

Responsibilities

• Greet guests at Spa Front Desk and assist with services.
• Check in appointments and manage daily schedules.
• Assist with selling of retail and guiding guests on spa products.
• Maintain cleanliness and station, and handle basic cash transactions.

Skills

Customer service

Cash handling

Spa reservations

Data entry

Education

High School Diploma

Tools

Spa reservations software

Job description

Langham Huntington, Pasadena, Los Angeles, seeks a Spa Front Desk Agent to warmly greet guests and support check-ins, retail sales, and inquiries. You will assist with salon and spa services, manage schedules, and ensure a welcoming environment.

Responsibilities include handling guest questions, processing payments, and maintaining spa area cleanliness and organization throughout shifts.