Spa Experience Coordinator — Calm, Caring & Connected

Miraval Resorts & Spas; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Complimentary room nights

Discounted room rates

Insurance after 30 days

401K with company match

Paid Time Off

Tuition & Wellbeing Reimbursement

Employee meals

Job summary

Miraval Arizona Resort and Spa in Tucson seeks a Spa Treatment Coordinator to support guests and colleagues by coordinating treatment schedules and ensuring each experience is thoughtfully planned and delivered. You will work with the spa team to set up rooms, respond to inquiries, maintain calm spaces, and help create an environment rooted in care and connection.

This role requires organization, compassion, and a teamwork mindset to help guests feel at ease and to sustain Miraval's standards of

Qualifications

• Excellent communication skills
• A professional demeanor and appearance
• Ability to stand and walk for long periods of time
• Ability to lift, pull, push and drag moderate weight
• Excellent teamwork and works well unsupervised
• Attention to detail for cleanliness and sanitation
• Flexible and adaptable to assume a variety of responsibilities during a shift
• Customer service driven to ensure we are meeting guest experience standards
• Flexible schedule availability, with the ability to work a mix of evenings, morning and weekday, weekend, and holiday shifts.

Responsibilities

• Excellent communication skills that translate to heart led service for our internal and external guests.
• Working with the large team of service providers and leadership to maximize our scheduling needs, setting the schedule of appointments for success.
• Setting up treatment rooms and ensuring product baskets are complete and available for providers.
• Professionally responding to emails in a timely manner.
• Balancing treatments at designated times and assigning treatment rooms.
• Maintaining continual inventory of product and supplies, and communicating any needs to leadership.
• Proactively refills and portions product to be utilized throughout the week.
• Must possess a strong attention to detail, be highly analytical and results driven.
• Must be self-motivated to perform quality work independently with efficiency.
• Flexible and adaptable to assume a variety of responsibilities in a shift.
• Duties and responsibilities may include supporting the therapist assistants and locker attendants.

Skills

Excellent communication

Customer service

Attention to detail

Teamwork

Flexible schedule

Organization

Job description

Miraval Arizona Resort and Spa in Tucson seeks a Spa Treatment Coordinator to support guests and colleagues by coordinating treatment schedules and ensuring each experience is thoughtfully planned and delivered. You will work with the spa team to set up rooms, respond to inquiries, maintain calm spaces, and help create an environment rooted in care and connection.

This role requires organization, compassion, and a teamwork mindset to help guests feel at ease and to sustain Miraval's standards of