Spa Desk Lead on Duty — Elevate Guest Experience

Equinox; Town of Florida (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Commission opportunities

Complimentary Club membership

Personal Training

Pilates

Spa

Shop

Job summary

Equinox is seeking an energetic Spa Desk Manager on Duty to join its state-of-the-art location in Aventura. You will play a key role in driving guest experience, sales, and smooth front-desk operations.

The ideal candidate has 1–2 years of customer service, excellent communication and organizational skills, and a passion for the spa industry. This full-time role requires a friendly, proactive attitude and the ability to multi-task in a fast-paced club environment.

Qualifications

• 1–2 years of customer service experience.
• Minimum 3 days per week commitment.
• Excellent organizational, communication, problem solving, and computer skills.
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
• Must be able to multi-task.
• Be able to utilize new techniques and ideas.

Responsibilities

• Contribute towards the sales goals of the spa by increasing product and service sales.
• Must be able to provide superior customer service to all members, prospects and guests.
• Must also be comfortable on the phone and reaching out to clients.

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Computer skills

Outgoing personality

Multi-tasking

Spa knowledge

Job description

Equinox is seeking an energetic Spa Desk Manager on Duty to join its state-of-the-art location in Aventura. You will play a key role in driving guest experience, sales, and smooth front-desk operations.

The ideal candidate has 1–2 years of customer service, excellent communication and organizational skills, and a passion for the spa industry. This full-time role requires a friendly, proactive attitude and the ability to multi-task in a fast-paced club environment.