Licensed Spa Coordinator — Elevate Member Experience & Growth

Equinox; West Palm Beach (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Club membership

Competitive salary

Incentives for services

Job summary

Equinox in West Palm Beach, FL is seeking a Licensed Spa Coordinator to enhance member experiences and oversee daily spa operations. You will greet guests, orient clients, and assist with treatments while maintaining a welcoming atmosphere.

The role requires a Florida Massage Therapy license, excellent customer service, and ability to thrive in a fast-paced setting. Join a dynamic team offering competitive pay and club perks.

Qualifications

• Valid Florida Massage Therapy license.
• Excellent customer service skills.
• Friendly and outgoing personality.
• Efficient in a fast-paced environment.
• Basic math and money handling skills.
• Excellent communication and listening skills.

Responsibilities

• Interviewing, hiring and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets.
• Perform up to 10 treatments per week.
• Provide orientation tour, explaining spa amenities offered and answering guests' questions.
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Skills

Customer service

Communication

Team player

Fast-paced environment

Math basics

Tools

POS systems

Inventory management

Computer skills

Job description

Equinox in West Palm Beach, FL is seeking a Licensed Spa Coordinator to enhance member experiences and oversee daily spa operations. You will greet guests, orient clients, and assist with treatments while maintaining a welcoming atmosphere.

The role requires a Florida Massage Therapy license, excellent customer service, and ability to thrive in a fast-paced setting. Join a dynamic team offering competitive pay and club perks.