Spa Desk Associate — Elevate Guest Experience & Perks

Equinox; Beverly Hills (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary Club membership

Discounts on Equinox products and spa/

Industry-leading commissions

Job summary

Equinox is seeking energetic Spa Desk Associates for our Beverly Hills location. The role focuses on delivering exceptional guest service, driving spa sales, and supporting daily spa operations.

Ideal candidates have 1–2 years in customer service, strong organizational and communication skills, and a passion for the spa industry. Excellent multitasking and a friendly, outgoing demeanor are essential.

Qualifications

• 1-2 years of customer service experience.
• Minimum 3 days per week commitment.
• Excellent organizational, communication, problem solving, and computer skills.
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
• Must be able to multi-task.

Responsibilities

• Under the direction of Spa leadership, support with daily activity of Spa operation.
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients.
• Support working toward monthly retail targets by informing on and selling retail products to members and guests.
• Support spa-driven club outreach events and programs to promote business growth.
• Provide superior customer service to all members, prospects, and guests.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Energetic

Spa industry knowledge

Job description

Equinox is seeking energetic Spa Desk Associates for our Beverly Hills location. The role focuses on delivering exceptional guest service, driving spa sales, and supporting daily spa operations.

Ideal candidates have 1–2 years in customer service, strong organizational and communication skills, and a passion for the spa industry. Excellent multitasking and a friendly, outgoing demeanor are essential.