Spa Desk Associate: Elevate Guest Experience & Sales

Equinox Fitness Club

Miami (FL)

On-site

USD 27,000 - 38,000

Full time

14 days+

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Benefits offered by this job

Competitive salary & benefits

Complimentary Club membership

Perks across Health & Wellness brands

Job summary

Equinox Fitness Club in Brickell (Four Seasons Miami) is seeking energetic Spa Desk Associates to join our luxury spa team. You will support daily spa operations, assist guests, and help drive service sales by recommending treatments and retail enhancements.

The role requires 1–2 years customer service, a positive, upbeat attitude, and the ability to multitask in a fast-paced, high-end environment. We offer competitive pay, benefits, complimentary club membership, and perks across our health and

Qualifications

1-2 years of customer service experience.
Minimum 3 days per week commitment.
Excellent organizational, communication, problem solving, and computer skills.
Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
Must be able to multi-task.
Be able to utilize new techniques and ideas.

Responsibilities

Under the direction of Spa leadership, support daily spa operation.
Contribute towards the daily service sales goals by recommending treatments and enhancements to clients.
Support toward monthly retail targets by informing on and selling retail products to members and guests.
Support spa-driven club outreach events and programs to promote business growth.
Provide superior customer service to all members, prospects, and guests.