Spa Desk Associate — Wellness Concierge with Commission

Equinox; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Complimentary Club membership

Industry leading commission

Personal Training, Pilates, Spa and Sh

Job summary

Equinox in New York is seeking a Spa Desk Associate at our Domino location to support spa operations and deliver outstanding guest experiences. The role emphasizes engaging clients, promoting treatments, and driving retail opportunities within a luxurious wellness environment.

Ideal candidates bring 1-2 years of customer service, a passion for spa services, and the ability to multitask in a fast-paced setting. Weekend availability and a positive, outgoing demeanor are essential.

Qualifications

• 1-2 years of customer service experience.
• Minimum 2 days per week commitment.
• Must be available during weekends.
• Must be enthusiastic, upbeat, outgoing, personable and knowledgeable about the spa industry.
• Must be able to multi-task.
• Be able to utilize new techniques and ideas.

Responsibilities

• Under the direction of Spa leadership, support with daily activity of Spa operation
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients
• Support working toward monthly retail targets by informing on and selling retail products to members and guests
• Support spa-driven club outreach events and programs to promote business growth
• Provide superior customer service to all members, prospects, and guests

Skills

Customer service

Organizational skills

Communication skills

Problem solving

Computer skills

Job description

Equinox in New York is seeking a Spa Desk Associate at our Domino location to support spa operations and deliver outstanding guest experiences. The role emphasizes engaging clients, promoting treatments, and driving retail opportunities within a luxurious wellness environment.

Ideal candidates bring 1-2 years of customer service, a passion for spa services, and the ability to multitask in a fast-paced setting. Weekend availability and a positive, outgoing demeanor are essential.