Spa Coordinator

Landry's, Inc.; Houston (TX); Presencial; USD 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefit plans

Paid Time Off

401K

Advancement opportunities

Employee discounts (dining, retail, am

employee discounts

Complimentary parking

Colleague meals

Resumo da oferta

The Post Oak Hotel in Houston, TX is seeking a Spa Coordinator to provide outstanding guest service in a Forbes Five-Star setting. You will greet guests, assist with everything from reservations to product knowledge, and help book treatments while maintaining a polished, professional atmosphere.

Our role requires strong communication, the ability to manage sensitive information, and a passion for hospitality excellence in a luxury environment.

Qualificações

• 2 years of spa experience preferred.
• CPR certification preferred.
• Reading, writing and oral proficiency in English.

Responsabilidades

• Greet and assist guests with a friendly welcome.
• Make reservations for all Spa services.
• Communicate guest information with colleagues (special requests, birthdays, etc.).
• Answer phones with clear, professional etiquette.
• Handle cash and gift cards; secure bank and adhere to cashiering procedures.
• Operate the computer system per established procedures.
• Set up workstation with supplies and maintain cleanliness.
• Address guest comments and concerns promptly.

Conhecimentos

Spa experience

CPR certification

English proficiency

Luxury/hotel experience

Descrição da oferta de emprego

Overview

The Post Oak Hotel is seeking a Spa Coordinator to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Spa Coordinator will be responsible for greeting and welcoming guests in a friendly manner, provide assistance to guests at all times and explain, sell, and book treatments.

Responsibilities

• Be knowledgeable about The Spa, its products and treatments as well as The Post Oak and its services
• Make reservations for guests for all Spa services
• Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests, restrictions, etc.)
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times
• Adhere to all cashiering procedures; set up and handle gift cards
• Access all function of computer system according to established procedures and standards
• Set up workstation with necessary supplies; maintain cleanliness throughout shift
• Handle guest comments and concerns in a timely and appropriate manner

Qualifications

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• 2 years of spa experience preferred
• CPR certification preferred
• Reading, writing and oral proficiency in the English language
• Previous hotel experience, luxury or Forbes experience preferred
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Physical demands: Stand for an entire work shift

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
• Complimentary parking and colleague meal

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Posted Salary Range

USD $17.50 - USD $17.50 /Hr.

Tipped Position

This position does not earn tips