Spa Concierge & Poolside Guest Experience Lead

Bowie House, Auberge Collection; Fort Worth (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Bowie House, Auberge Collection in Fort Worth seeks a personable Spa Host to greet guests, orient them to the spa facilities, and deliver personal guest service in a calm, upscale environment. The ideal candidate has prior customer service experience in a luxury resort or spa, a passion for hospitality, and excellent communication skills to enhance every guest interaction.

This full-time position offers exposure to a renowned Auberge Collection property, opportunities for growth, and the

Qualifications

• Experience in customer service, personal care industry or pool service in a luxury setting.
• Ability to work in a fast-paced outdoor environment with an outgoing team.
• Excellent communication style and guest-focused approach.

Responsibilities

• Welcome spa guests and orient them to facilities and services.
• Review daily treatment schedules and prep guest areas to standard.
• Take drink orders, prepare beverages and serve poolside.
• Maintain tidy pool areas and assist with linen transport as needed.

Skills

Customer service

Luxury resort environment

Communication

Team work

Job description

Bowie House, Auberge Collection in Fort Worth seeks a personable Spa Host to greet guests, orient them to the spa facilities, and deliver personal guest service in a calm, upscale environment. The ideal candidate has prior customer service experience in a luxury resort or spa, a passion for hospitality, and excellent communication skills to enhance every guest interaction.

This full-time position offers exposure to a renowned Auberge Collection property, opportunities for growth, and the