Luxury Restaurant Expeditor & Service Assistant

Bowie House, Auberge Collection; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bowie House, Auberge Collection in Fort Worth, TX is seeking an experienced restaurant expeditor to ensure seamless dining experiences. You will relay orders, check dish status, coordinate front-of-house and back-of-house, and help servers and guests with timely service in a luxury setting.

Ideal candidates have strong customer-service background, can work flexible schedules including weekends/holidays, and communicate clearly in English.

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Responsibilities

• Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Ensure that all orders are completed accurately, in time, and with the correct priority.
• Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner
• Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
• Operate, maintain and properly clean all restaurant equipment and fittings
• Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with guests upon delivery of dishes and ensure they have everything they need, as needed

Skills

Customer service

Luxury service

English communication

Job description

Bowie House, Auberge Collection in Fort Worth, TX is seeking an experienced restaurant expeditor to ensure seamless dining experiences. You will relay orders, check dish status, coordinate front-of-house and back-of-house, and help servers and guests with timely service in a luxury setting.

Ideal candidates have strong customer-service background, can work flexible schedules including weekends/holidays, and communicate clearly in English.