Spa Coordinator

Auberge-Collection; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bowie House, a premier property within the Auberge Collection, seeks a personable Spa Host to welcome guests to our spa facilities and deliver exceptional service in a fast-paced resort setting.

The ideal candidate has experience in customer service or luxury hospitality, with a keen eye for detail and a passion for creating memorable guest experiences. This on-site role supports pool and spa operations, and opportunities for growth exist within the Auberge brand.

Qualifications

• Experience in customer service, personal care industry, or pool service in a luxury resort.
• Ability to work in a fast-paced outdoor environment with an outgoing team.
• Excellent communication style.
• Personality that consistently goes above and beyond.

Responsibilities

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet standards and protocols.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Skills

Customer service

Personal care

Pool service

Communication

Team player

Job description

Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.

As host of all hosts, you will be responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. The ideal candidate must love providing the ultimate customer service while paying close attention to detail while working within a fast paced environment.

• Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside.
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

Qualifications

• The ideal candidate will have previous experience in customer service, personal care industry or pool service position in a luxury resort environment.
• Ability to work in a fast-paced outdoor environment with an outgoing team within a large department.
• Possess excellent communication style.
• Have a personality that constantly goes above and beyond

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com

Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.