Spa Concierge & Operations Coordinator

Mii amo; Sedona (AZ); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

Mii amo in Sedona, AZ is seeking a warm, energetic spa guest services associate to provide personal, anticipatory service across the Spa Suites, guests and team. You will handle calls, reservations, confirmations, and notes while upholding Forbes 5 Star standards in a fast-paced, collaborative resort setting.

The role emphasizes clear English communication, professional appearance, and a positive, proactive attitude.

Qualificações

• High school diploma or equivalent.
• Fluent English and empathetic, authentic communication skills.
• Prior guest service experience preferred.

Responsabilidades

• Greet guests and team members warmly, anticipating needs.
• Use names and connect with guests with authentic interest.
• Be knowledgeable about Spa Suites, Enchantment offerings, property layout and Boynton Canyon story.
• Monitor today's schedule and guest needs to support smooth operations.
• Communicate effectively between departments to keep guests well-served.
• Reserve services, send confirmations and notes to best serve guests.

Conhecimentos

Guest service

Communication

Multi-tasking

Phone etiquette

Formação académica

High school diploma

Ferramentas

Computer systems

Descrição da oferta de emprego

Mii amo in Sedona, AZ is seeking a warm, energetic spa guest services associate to provide personal, anticipatory service across the Spa Suites, guests and team. You will handle calls, reservations, confirmations, and notes while upholding Forbes 5 Star standards in a fast-paced, collaborative resort setting.

The role emphasizes clear English communication, professional appearance, and a positive, proactive attitude.