Spa Coordinator — Elevate Guest Experience & Drive Sales

Amara Resort and Spa; Sedona (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Tips and commissions

Job summary

Amara Resort and Spa in Sedona is seeking a Spa Coordinator to be the friendly first line of contact, greeting guests and guiding them through our spa services.

You will book appointments, handle check-ins/outs, respond to inquiries, and coordinate with departments to ensure a seamless guest experience. The role includes cash handling and supporting team events, requiring professional communication.

Responsibilities

• Greet guests and make them feel welcome at the Spa.
• Generate client appointments and perform call-ahead to inform future guests.
• Respond to inquiries and resolve guest or client issues with professionalism.
• Handle cash, credit card and other financial transactions; post charges and make change as needed.
• Coordinate with other departments to ensure awareness of spa services and events.
• Attend team briefings and participate in training on spa products, systems, and safety procedures.
• Perform other duties as assigned.

Job description

Amara Resort and Spa in Sedona is seeking a Spa Coordinator to be the friendly first line of contact, greeting guests and guiding them through our spa services.

You will book appointments, handle check-ins/outs, respond to inquiries, and coordinate with departments to ensure a seamless guest experience. The role includes cash handling and supporting team events, requiring professional communication.