Spa Concierge & Guest Experience Specialist

Terranea Resort; Rancho Palos Verdes, Northern (CA, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision

Job summary

Terranea Resort in Rancho Palos Verdes seeks a Spa Attendant to welcome guests, describe spa offerings and ensure the cleanliness of locker rooms and lounges. You will assist with beverages and be ready to restock supplies while coordinating with spa providers to keep guest schedules.

High school education is required; hospitality experience is preferred. Strong customer service and communication skills, multitasking ability, and attention to detail are essential for success in this role within

Qualifications

• Basic knowledge of cleaning and organizing.
• Strong customer service and communication skills.
• Ability to uphold service standards.
• Ability to multitask and stay detail-oriented.
• Stand/walk for long periods.

Responsibilities

• Welcome guests and describe spa offerings.
• Maintain spa locker room, wet facilities, and lounges.
• Provide beverages and assist guests as needed.
• Assist with inventory and supplies.
• Keep facilities clean and organized per policy.
• Report unsafe conditions and follow safety procedures.

Skills

Cleaning

Organizing

Customer service

Communication

Service standards

Multitasking

Attention to detail

Stamina

Education

High School or equivalent

Job description

Terranea Resort in Rancho Palos Verdes seeks a Spa Attendant to welcome guests, describe spa offerings and ensure the cleanliness of locker rooms and lounges. You will assist with beverages and be ready to restock supplies while coordinating with spa providers to keep guest schedules.

High school education is required; hospitality experience is preferred. Strong customer service and communication skills, multitasking ability, and attention to detail are essential for success in this role within