Spa Concierge — Guest Experience & Retail Pro

The Woodhouse Day Spa - Charlotte; Lubbock (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Training & development

Free food & snacks

Job summary

The Woodhouse Day Spa is seeking a Part Time Spa Concierge for evening shifts. Join America’s BEST day spa and help create a memorable guest experience with warm welcomes and seamless service. You will greet guests, upsell services and retail, answer calls, and provide personal attention from arrival through checkout.

Training and development are available. Competitive pay, flexible schedule, employee discounts, and the Woodhouse Way training await the right candidate who loves service and

Qualifications

• Sales experience is a MUST.
• Ability to provide personal attention from greeting to checkout.
• Comfortable describing the Woodhouse experience to guests.

Responsibilities

• Greet guests and provide personal attention from arrival to departure.
• Sell retail products and upgrade guests to higher level services over phone and in person.
• Answer the phone with a smile and maintain a welcoming environment.
• Act as brand ambassador by ensuring a clean, safe space with appropriate lighting, music and scent.
• Remember guest preferences and assist leadership when needed to keep things running smoothly.

Skills

Sales experience

Customer service

Communication skills

Retail selling

Job description

The Woodhouse Day Spa is seeking a Part Time Spa Concierge for evening shifts. Join America’s BEST day spa and help create a memorable guest experience with warm welcomes and seamless service. You will greet guests, upsell services and retail, answer calls, and provide personal attention from arrival through checkout.

Training and development are available. Competitive pay, flexible schedule, employee discounts, and the Woodhouse Way training await the right candidate who loves service and