Spa Concierge: Great Guest Experiences + Paid Training

Genesis Health Clubs; Orange (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay and Incentive programs

Paid vacations for full time employees

Generous discounts and opportunities

"The Woodhouse Way" paid training

State of the art facility

Job summary

The Woodhouse Day Spa is hiring full-time and part-time Spa Concierge to deliver the ultimate guest experience. You will welcome guests, explain the Woodhouse experience, and help them enjoy locker room access and amenities with a warm, seamless touch.

You will also serve as a brand ambassador, maintaining a welcoming environment with thoughtful lighting, music, and scent. Training is provided, and perks support ongoing growth and guest satisfaction.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience including a warm welcome and access to locker room and amenities, ensuring a seamless experience.
• Answers the phone with a smile each and every time.
• Acts as brand ambassador, ensuring a clean, safe space with proper lighting, music and scent for a memorable guest experience.
• Remembers small details that make The Woodhouse special, like the guest’s favorite drink and personal dates.
• Backs up leadership when busy, helping things run smoothly.

Job description

The Woodhouse Day Spa is hiring full-time and part-time Spa Concierge to deliver the ultimate guest experience. You will welcome guests, explain the Woodhouse experience, and help them enjoy locker room access and amenities with a warm, seamless touch.

You will also serve as a brand ambassador, maintaining a welcoming environment with thoughtful lighting, music, and scent. Training is provided, and perks support ongoing growth and guest satisfaction.