Spa Concierge: Guest Experience & Reservations

Viejas Casino & Resort; California (MO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Medical benefits

Paid time off

Tuition assistance

Gym membership

Job summary

The Spa Concierge at Viejas Casino & Resort welcomes guests, manages spa bookings, and handles transactions at the front desk. You will assist guests with inquiries, communicate facility offerings, and ensure a clean, safe spa environment.

Responsibilities include processing payments, reconciling daily sales, enrolling guests in spa programs, and coordinating reservations for events and services. Strong guest service and money-handling skills are essential.

Qualifications

• High school diploma or GED required.
• Experience handling money preferred.
• Hospitality/customer service background useful.

Responsibilities

• Greet guests and manage spa bookings and cancellations.
• Process payments and reconcile daily sales; handle gift certificates and hotel charges.

Skills

Guest services

Cash handling

Customer service

Oral communication

Professional demeanor

Team player

Shift flexibility

Explain treatments

Organization

Education

High school diploma or GED

Tools

Computer skills

Job description

The Spa Concierge at Viejas Casino & Resort welcomes guests, manages spa bookings, and handles transactions at the front desk. You will assist guests with inquiries, communicate facility offerings, and ensure a clean, safe spa environment.

Responsibilities include processing payments, reconciling daily sales, enrolling guests in spa programs, and coordinating reservations for events and services. Strong guest service and money-handling skills are essential.